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Sugar Connect Privacy Policy

Effective Date: October 2025
Last Updated: October 2025
Developer: TitanSoftTech / IPApps Technologies Pvt. Ltd.
Contact: support@titansofttech.com

1. Introduction

Welcome to Sugar Connect, a social and dating application designed for adults aged 18 and above.
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and share your information when you use our app and related services.

2. Information We Collect
We collect the following types of information:
a. Personal Information

  • Name, email address, gender, date of birth, and profile photos

  • Login credentials (email or Google account)

  • Location (approximate, for nearby match discovery)

 

b. Usage Information

  • App activity, such as likes, swipes, matches, and messages

  • Device type, operating system, and IP address

  • Error logs and analytics data to improve app performance

c. Optional Information

You may choose to provide additional details in your profile such as preferences, interests, or bio content. These are entirely voluntary and can be deleted anytime.

3. How We Use Your Information
 

We use your data to:

  • Create and manage your Sugar Connect account

  • Enable discovery, matching, and chat features

  • Improve user experience through analytics

  • Ensure user safety and prevent fraud

  • Comply with legal obligations

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We never sell your personal information to third parties.

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4. How We Share Information

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We may share limited information with:

  • Service providers (e.g., Firebase, Google Analytics) to operate and maintain the app

  • Law enforcement, if required by applicable law

  • Other users, only what you choose to make public (e.g., name, photo, and profile info)

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5. Data Storage and Security

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We use Firebase Authentication and Firestore Database (Google Cloud) for secure data handling.
Your information is encrypted in transit and at rest.
We apply strong access controls and routinely review our security practices.

6. Your Rights and Controls

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You have the right to:

  • Access or update your personal data

  • Delete your account permanently

  • Withdraw consent for certain data usage

  • Contact us for any privacy-related queries at support@titansofttech.com

To delete your account, visit your Profile Settings → Delete Account inside the app.

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7. Data Retention

We retain your data only as long as necessary to provide our services.
Once your account is deleted, all associated personal data is removed from our systems within 30 days.

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8. Age Restriction

Sugar Connect is intended for adults 18 years and older only.
We implement an age verification process and do not knowingly collect data from minors.
If you suspect underage usage, please report it to support@titansofttech.com.

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9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any significant changes will be communicated via in-app notice or email.

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10. Contact Us

For privacy concerns, data requests, or legal matters, contact:
TitanSoftTech / IPApps Technologies Pvt. Ltd.
Email: support@titansofttech.com
Location: India

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